Spear’s Review

Helga Grossmann is the business development manager at The London General Practice, where she plays a crucial role in helping UHNWs navigate wide a range of modern and personalised medical treatments, consultations and screenings in order to achieve their desired health and wellness outcomes. The practice takes a concierge-style approach to healthcare, and Grossmann tells Spear’s she supports international and local UHNWs by arranging appointments, handling insurance matters and acting as ‘the gateway to medical consultants’. 

Grossmann’s clients are often referred to her by concierge services of five-star hotels in London, or by insurance companies ensuring their own clients can be seamlessly connected to medical experts when travelling to London. She can provide 24/7 access to any kind of health professional, and helps to establish long-term, productive relationships between doctors and patients. ‘Really knowing your doctor and being known by them is what healthcare is all about,’ she says.

Most of the relationships Grossmann and her team have built are long-standing, with some clients having consulted the practice for ‘over 35 years’.

Adviser Profile

Helga is the business development manager at The London General Practice, where she plays a crucial role in bridging UHNW individuals, corporate clients and international institutions with the practice’s bespoke healthcare services. Her diverse background in business development, sales and marketing with blue-chip companies has enabled her to successfully expand the practice’s reach, fostering relationships with a range of clients including luxury hotels, family offices and entertainment industry professionals. 

In her role, Helga is dedicated to ensuring the services remain accessible, personalised and of the highest standard. Her client-focused approach is centred on providing 24/7 access to healthcare. Helga has been instrumental in establishing and maintaining the practice’s reputation for reliability and excellence. 

By identifying and responding to the needs of patients, she has helped to expand the practice’s offerings, introducing services that cater to the specific requirements of UHNW clients. These additions have not only enhanced the practice’s portfolio but have also contributed to significant revenue growth. 

Helga is particularly proud of the practice’s concierge-style approach to healthcare, which goes beyond traditional medical services. This approach ensures patients receive not only top-tier medical care, but also support for their general and emotional health. Helga is committed to providing a level of service that is personalised, discreet and responsive to the unique needs of each client. 

The practice has continued to set the benchmark for private healthcare, serving as a trusted partner to clients around the world. Helga’s ability to anticipate and meet the needs of a discerning clientele has been instrumental in the practice’s ongoing success, ensuring that it remains a preferred choice for those seeking the highest standard of medical care.