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Position

Director

Index

Concierge Services

Location

London

Advice type

Lifestyle management

Property management

Refurbishment

Travel management

Client type

UHNW

Sector Focus

Personal & Household Services

Michael Shaw

Spear’s Review

Franklin London specialises in property management, maintenance, refurbishment and systems upgrades, plus the day-to-day management of staff, homes and possessions for the super prime market – ‘seamlessly empowering the global elite’.

In addition to recruiting and training specialist staff for UHNW households, the firm provides a wide variety of lifestyle management services, from arranging chauffeurs and pet transport to managing building projects. 

‘Successful people always expect the best service,’ says director Michael Shaw, who trained in the royal household and aims to replicate its standards for clients. He has been managing the lifestyles of UHNWs for 25 years, raising standards and expectations in staffing, household management, property maintenance and lifestyle assistance.

Rank: Top Recommended

Top Recommended 2025, Concierge Services

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