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Company

Franklin London

Position

CEO—Chief Executive Officer

Index

Concierge Services

Spear's Black Book

Location

London, United Kingdom

Advice type

Lifestyle management

Refurbishment

Property management

Travel management

Client types

UHNW

Sector focus

Personal & Household Services

Facilities Management & Related Services

Household Care

Profile

Michael Shaw

Description

Franklin London specialises in property management, maintenance, refurbishment, systems upgrades plus the day-to-day management of staff, homes and possessions for the super prime market.

Recruiting and training specialist staff for UHNW households, the firm can provide chauffeurs, transport pets and even manage building projects. ‘Successful people always expect the best service,’ says founder Michael Shaw, who trained in the Royal Household and aims to replicate its standards for clients. He has been managing the lifestyles of UHNWs for 25 years, raising standards and expectations in staffing, household management, property maintenance and lifestyle assistance.

Rank: Top Recommended

Top Recommended 2020, Concierge Services

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